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Top 10 Reasons to Choose Web-1 Hosting

Many times finding a web hosting company can be a daunting task due to the fact there are so many to choose from.  For this reason, we created our "Top 10 Reasons" to use Web-1 Hosting.  Certainly, these are not the only reasons to choose Web-1 as your web hosting provider, but they do comprise what we believe to be the ten primary reasons!

#1 - Reliability

A reliable web host is comprised of more than just technology and servers.  We believe a quality web hosting company will be able to meet very specific criteria: (1) financial stability and (2) technical knowledge and integrity.  Web-1 Hosting is not reliable just because we have reliable servers and technicians.  We are also reliable because we are a stable company!

In today's web host reseller market there are very few barriers to entry.  That is great for those wishing to start a hosting company, but for the consumer this means you are very likely to unknowingly open an account with a company that has only been in business for a few weeks.. or days!

We want you, the customer, to know that Web-1 Hosting has been in business for over five years.  We want to you know that we are financial sound company who is not going to mysteriously disappear one morning.  We invite you to use tools such as WHOIS and the Internet Archive to verify that our company and web site have been available and active in the industry for numerous years!

#2 - Premium Service

Web-1 Hosting provides a premium service, we are not a value host.  Believe it or not, we do not want to be known as the "cheapest" provider in town.  Why is this?

Hosting companies that provide services at extremely low prices have to make up for their per-customer losses some how.  They do this by hosting a very large volume of customers, each at a very low margin.

In plain words, this means that at a value host you are literally not worth very much to that company.  They are making only dollars or cents off your account. Thus, if you decide to leave they simply replace you with two more accounts.

At Web-1 Hosting, your account actually means something to us.  If you decide to leave, we do not see a few pennies walking out the door.  We see a customer who signed up to pay a reasonable price for a premium service, and we make every effort to find out why they are leaving and what we can do to fix the problem.  It is this business practice that has kept us in business.

The old adage "you get what you pay for" really could not be more true in the web hosting industry.  We want to give you the very best your money can buy!

#3 - Phenomenal Support

At Web-1 Hosting we promise to provide you with unmatched, personal answers to your web hosting related questions.  We make it a point to answer each and every support ticket in a personal manner and explain, in plain English, what is causing the problem you are experiencing and how to correct it.

Please take a few minutes to look over our customer testimonials.  We think you will impressed with what our customers have said about us!

Of course, support is not just about getting responses to emails or phone calls.  It is also about getting that special Perl module or PHP PEAR module you need installed.  Or, a little help getting your phpBB install working just perfectly.  These are the things that make Web-1 Hosting different.  We are here to help you!

#4 - No Outsourced Technical Support

Many companies, in an effort to lower operating costs, have begun to outsource their tech. support in the last few years.  Although lower cost are great for the CEO and board members... sometimes its not so great for the customers.

Most everyone has the unfortunate experienced of a phone call where it was almost impossible to communicate with the person on the other end.  Sometimes its a language barrier, sometimes its a knowledge barrier, but eitherway it is unacceptable.

Web-1 Hosting would like to make you, the customer, a promise: we will never outsource our technical support!  Our goal is to provide excellent support, and we do not feel this can be accomplished by paying someone outside the company to "handle" your issues.  In house technical support may not be the cheapest for us, but it is the best for you.

#5 - Server Availability

When choosing a Web Hosting company, you want to be sure that your web site is going to be placed in a stable environment.  We feel strongly that you will very pleased with the uptime and availability of your site with Web-1 hosting.

If you are curious just how stable our systems are, feel free to take a look at the NetCraft longest running uptime survey for the UUNET63 network.  What you will find is that Web-1 Hosting continuously holds a top 10 position -- and we are proud to announce that as of May 8, 2006 we maintain the #1 position!

Our system are monitored 24 hours a day, seven days a week.  Should a system go down or become unavailable a technician is alerted by email, pager, and phone within minutes of the outage and the problem is solved promptly.

#6 - Data Center

You may or may not have noticed that many Web Hosting companies are not very willing to show you their data center.  Many times, but not always, this is for one of two reasons.

First, they may not want you to know that their servers are not located in a data center! Thats right, it is fairly common for really small or really young companies to have their servers based in their office or home!  The problem with this is that they may not have the redundant power, internet connections, or fire suppression systems available that are common in a data center environment.

The second reason other hosts may not want to show you their data center is because their are what is known as a "reseller" host.  This means that they purchase their servers from a larger provider and do not have physical access to the servers your web site will be hosted on.  The problem that arises here is that "resellers" must rely on the larger company to fix their problems when issues arise!

As you might have guessed, we are very proud of the data center facility Web-1 Hosting has to offer.  We even have a page all about it!

#7 - 99.9% Uptime Guarantee

We are very confident of our ability to keep your website up and available with little to no downtime.  In fact, if your site should fall below a 99.9% average availability for the month we will happily credit you a percentage of your monthly fee equal to the amount of downtime experienced.

Uptime is measured by our monitoring system 24 hours a day, 365 days a year - should a server go down, we will know right away! When you combine our server stability with our server monitoring system, its easy to see how we promise to provide you high uptime.

#8 - Multiple Domains per Account

Many of our customers like our service so much that they want to host several domains with us.  As where some hosting companies will request that you create a new account with them for each domain you host, we are more than willing to host several domains under one account.

You can then share your email, web, and disk space with multiple domains at a lower cost than placing each domain under a different account.  An added advantage to our "multi-domain" policy is that you do not have to remember a different Web-1 username and password for each domain that you own!

#9 - 30 Day Money Back Guarantee

If you are not happy with our service, we will be happy to refund your setup fees, first month's prorated service fee, and help you move your site to a new host.

This means that trying Web-1 Hosting is a no-cost experience.  If you are not happy, we will refund your money within the first 30 days.  Please note that there are some restrictions if you take advantage of our free domain offer.  These restrictions are outlined at sign-up.

#10 - Yearly Discounts Available

Many of our customers find it easier to simply make one payment and be "done with it until next year."  Well, no big surprise, that makes it easier on us to!

If you would like to pre-pay for one year of web hosting service, we would like to extend a 10% discount to you.  This offer is available on any of our plans.  To take advantage of this deal and save some money on your web hosting, simply contact support after you have signed-up and we will invoice you as necessary.

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